Last updated: 30/01/2026
Mad Art (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is handled safely, responsibly, and in compliance with the Protection of Personal Information Act (POPIA) of South Africa.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit www.madart.co.za, attend our classes, interact with our instructors, or engage with us online.
1. Information We Collect
We may collect and process the following types of information:
1.1 Personal Information
- Full name
- Email address
- Phone number
- Home address (optional or if required for registration)
- Emergency contact details
- Child’s name, age, grade (if registering a minor)
1.2 Technical Information
Collected automatically when browsing our website:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on the website
- Cookies and similar tracking technologies
1.3 Financial Information
- Only if you process payments directly with us.
- We do not collect or store card information.
- EFT and proof of payment records may be stored for administrative and accounting purposes.
2. How We Use Your Information
We use the information we collect for:
- Class registrations and student onboarding
- Managing membership and attendance
- Communicating class updates, schedules, events, and notices
- Responding to enquiries and support requests
- Safety and emergency management
- Processing payments and managing accounts
- Improving our website and marketing performance
- Legal and compliance purposes
We only use your information for the purpose for which it was provided.
3. How We Store and Protect Your Information
We take reasonable technical and organisational security measures to protect your information,
including:
- Regular system updates and security practices
- Secure storage of digital files
- Password-protected systems
- Limited staff access based on role
- Encryption tools where applicable
We will not keep your information longer than necessary.
4. Sharing Your Information
Mad Art does not sell or rent your personal information.
We may share your information only in the following situations:
- With instructors or administrative staff responsible for classes or communication
- With service providers who maintain our website, systems, or email platforms
- When required by law, regulation, or safety obligations
All third-party processors are required to comply with POPIA.
5. Cookies and Tracking Technologies
Our website may use cookies to:
- Improve browsing experience
- Analyse website traffic
- Track social media or advertising performance
You can disable cookies in your browser settings at any time.
6. Parents and Children
When registering children, we require parents or legal guardians to provide personal information
on behalf of the minor.
We do not knowingly collect information directly from children without parental consent.
7. Your POPIA Rights
You have the right to:
- Request access to your personal information
- Ask for corrections or updates
- Ask us to delete your information when legally permissible
- Withdraw consent for optional communications
- Object to specific processing activities
To exercise these rights, contact us using the details below.
8. Links to External Sites
Our website may contain links to other websites.
Mad Art is not responsible for the privacy practices or content of third-party sites.
9. Changes to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on our website with the updated date.
10. Contact Information
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact:
Mad Art
Email: info@madart.co.za
Phone: 076 226 8789
Website: www.madart.co.za
Contact form: www.madart.co.za/contact-us/